Frequently asked questions

Thirty answers about price, the collections, the work and the warranty.

About Veta

What is Veta Bathrooms? +

We replace your bathroom with a new one in one of three ready-designed collections, at a fixed price, finished in about five working days.

Where do you work? +

On the Costa del Sol, from Málaga to Manilva. Enter your postcode when you request a visit and we tell you straight away if we cover it.

Who does the work? +

Veta is your contractor. Our certified bathroom teams do the work, and you have one contract and one contact from start to finish.

Why is it called Veta? +

Veta is Spanish for the vein in marble and wood. It’s the detail that makes natural materials beautiful.

Which languages do you speak? +

English and Spanish. Your contract, updates and home file come in the language you choose.

What happens if I am not happy with the result? +

5-year warranty on the workmanship.

Price and payment

How much does a new bathroom cost? +

The price follows your floor area. A 5 m² Nordic Statement bathroom with a walk-in shower is about €11,940 incl. VAT. The configurator shows your exact price.

Is the price really fixed? +

Yes. It only changes if the home visit or the demolition reveals something hidden, such as damaged pipes. You then get a fixed price for that before we continue.

What if my bathroom is larger than 10 m²? +

We plan and price it with you at the home visit.

How do I pay? +

40 % when you sign, 40 % after the waterproofing has passed its flood test, and 20 % at handover.

Is VAT included? +

Yes, all prices on the site include VAT.

Does the home visit cost anything? +

No. The home visit is free and without obligation.

Collections and design

Why only three collections? +

Because every part has been chosen to work together and tested on site. Fewer choices means a better result, faster.

Can I choose my own tiles? +

Not in the standard collections. That’s how we keep the fixed price and the five days.

What’s the difference between the collections? +

Nordic Statement is light and calm, Mediterranean Warm uses terracotta, sage green and brass, and Hotel Dark is deep stone and smoked oak.

Can I see the materials before I decide? +

Yes. We bring real samples to the home visit.

Shower or bathtub? +

Both are possible. A walk-in shower with a flush tray is standard; a built-in bathtub with shower is an option.

The work

How long does it take? +

Five working days up to 6 m², seven up to 8 m² and eight up to 10 m².

When can you start? +

Usually about three weeks after you sign. The configurator shows the first possible week.

What happens at the home visit? +

We measure, check the pipes and walls, show you the materials and confirm your fixed price. It takes about an hour.

What’s included? +

Removal of the old bathroom, waterproofing with a 48-hour flood test, all tiling and fittings in your collection, a new toilet, a new extractor fan, cleaning and your digital home file.

What’s not included? +

Moving walls, doors or windows, relocating pipes beyond the listed options, and repairs to hidden damage, which we price before we start.

Do I need to be there? +

No. Many of our customers live abroad. You get photo updates on WhatsApp every day.

Can I live in the home during the work? +

Yes, but the bathroom is out of use. You need another bathroom or somewhere else to stay for those days.

How do you protect the rest of my home? +

We cover floors and doorways, close off the bathroom against dust, and clean every day.

Permits and practicalities

Do I need a permit? +

A bathroom renovation is usually notified to the town hall. We prepare and file it for you.

Do I need permission from my community of owners? +

We send the notice to your administrator for you. Works in common areas or on the façade are not part of our service.

Can you start before I complete my purchase? +

We can do the home visit before completion. The work starts once the property is yours.

Is your work insured? +

Yes, we carry full liability insurance.

Warranty and after

What warranty do I get? +

Five years on our workmanship, plus the manufacturers’ warranties on products. Everything is saved in your home file.

What if something goes wrong later? +

Message us. We come back and fix anything covered by the warranty, at no cost to you.